The Fab Stay LTD is an online listing platform providing information of affiliated and unaffiliated services, experiences and/or accommodation providers in the Italian region of Puglia and the surrounding areas. The Fab Stay LTD also provide property management services to property owners in Puglia and the surround regions. Website visitors have the ability to inquire for experiences, services and/or accommodation listings on www.thefabstay.com and www.thefabstay.it. Visitors have the right to create an account to become a ‘guest’ with dependence of their need to use these websites provided by The Fab Stay LTD.
Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights on www.thefabstay.com, www.thefabstay.it and material on these websites. Subject to the licence below, all these intellectual property rights are reserved.
You must not:
(a) republish material from these websites (including republication on another website);
(b) sell, rent or sub-license material from these websites;
(c) show any material from these websites in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our websites for a commercial purpose;
(e) edit or otherwise modify any material on these websites; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
Where content is specifically made available for redistribution, it may only be redistributed to your friends and family.
You must not use our websites in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of these websites; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our websites to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our websites without our express written consent.
You must not use our websites to transmit or send unsolicited commercial communications.
You must not use our websites for any purposes related to marketing without our express written consent.
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our websites, or indeed our whole websites.
If we provide you with a user ID and password to enable you to access restricted areas of our websites or other content or services, you must ensure that that user ID and password are kept confidential and used by yourself or partners in relation to being our websites ‘guests’.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising from such a failure.
You must not use any other person’s user ID and password to access our websites, unless you have that person’s express permission to do so.
We may disable your user ID and password, and any data submitted to our websites as part of your ‘guest’ profile with sole discretion, without notice or explanation.
‘Guests’ bookings and payments
When you make a booking with us, the first named person on the booking agrees on behalf of all persons named on the booking that he/she:
(a) has read these terms and has the authority to and does agree to be bound by them;
(c) accepts financial responsibility for payment of the booking on behalf of all persons named on the booking.
You can initiate a booking by sending an enquiry online on/via our website, by email, or you can also initiate a booking by using our online booking facility. It is your responsibility to ensure that you have carefully read the property and local area description and that you have selected the most appropriate property/service or experience for your requirements. If you, or any of your group, have any specific requirements or requests, you must contact us before making your booking. Prior to departure, it is essential that you provide us with the details of all persons involved to the booking. The use of your chosen property, its grounds and amenities are strictly reserved for those people named on the booking.
Our acceptance of your booking will take place when we send you a confirmation invoice that will confirm the details of your booking, at which point a contract will come into existence between you and us, governed by these terms. The confirmation invoice will be sent to the e-mail address reported during the booking.
It is your responsibility to check the confirmation invoice, and any other documents we send to you, carefully and as soon as you receive them. It is your responsibility to contact us immediately if any information which appears on the confirmation invoice or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We will assign a reference number to your booking and tell you what it is when we confirm your booking. It will help us if you can tell us the booking reference whenever you contact us about your booking. In case you booked an outside experience, it may be subject to changes due weather condition. The Fab Stay Ltd acts as an agent on behalf of the Supplier/Principal of your chosen experience. This means that your contract is with the Supplier/Principal and not with us. The applicable payment method depends on the experience you have booked. You may need to pay a booking fee or a deposit at the time of booking and then the balance locally (in Euros (€) to the Supplier/Principal or we will take payment (deposit or full balance) on behalf of the Supplier/Principal and no further payment will be due locally. For those experiences where local payment is required, you must ensure that you are able to pay using a method that the Supplier/Principal is able to accept. Please note that many Suppliers/Principal’s will only accept a Euro (€) cash payment and do not have credit or debit card facilities. Please check with us if you are unsure which method of payment you can use for your experience.
Prices indicated on each service or accommodation are set by The Fab Stay LTD and with their partners.
Prices shall be deemed total prices for the respective listing. Prices are displayed per night or time stated, depended by default, where applicable, plus any selected/booked extra services or binding variable incidental costs payable online or on location. The Fab Stay LTD may change the settings and see prices per stay for a chosen time frame. The Fab Stay LTD and their partners are solely responsible for the correct and complete display of prices. There will be no hidden charges in price. The Fab Stay LTD uses best endeavours to gather all costs and to display complete prices on their websites.
It is always possible that, despite our best efforts, some of the properties or experience that we sell may be incorrectly priced. We will normally check prices before accepting your booking so that, where the correct price of the property or experience at your booking date is less than our stated price at your booking date, we will charge the lower amount. If the correct price of the property or experience at your booking date is higher than the price stated to you, we will contact you for your instructions before we accept your booking. If we accept and process your booking where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel the booking and refund you any sums you have paid.
The maximum occupancy of all of our properties (which includes adults and children) is clearly stated on the webpage for each property.
User generated content
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring any action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
Your user content (and its publication on our website) must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property rights;
(d) infringe any right of confidence, right of privacy, or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence [in an explicit, graphic or gratuitous manner;
(m) be pornographic or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience, or needless anxiety to any person.
Your user content must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet.
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
You acknowledge that some of the information published on this website is submitted as ‘guest’ user. We endeavour to review, approve or edit such information but we do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations and exclusions of liability
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
You agree to the publication of comments, reviews and/or feedback relating to you, by others, on our websites or 3rd party platforms. You acknowledge that such comments, reviews and/or feedback may be critical or defamatory or otherwise unlawful; and you agree that you will not hold us liable in respect of any such comments, reviews and/or feedback, irrespective of whether we are aware or ought to have been aware of such comments, reviews and/or feedback.
(a) send you one or more formal warnings;
(b) temporarily suspend your access to The Fab Stay LTD websites;
(c) permanently prohibit you from accessing the website;
(d) block computers using your known IP addresses from accessing the websites;
(e) contact your internet services provider and request that they block your access to the websites;
(f) bring court proceedings against you for breach of contract or otherwise;
(g) suspend and/or delete your account with the website; and/or
(h) delete and/or edit any or all of your user-generated content.
Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
Third-party websites and hyperlinks
Our website includes hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third-party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
The Fab Stay Ltd, and our logos are trademarks belonging to us. We give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
The other registered and unregistered trademarks or service marks on our websites are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
From time to time we may run competitions, free prize draws and/or other promotions on our website. These will be subject to separate terms and conditions (that we will make available to you as appropriate).
Exclusion of third-party rights
If you have a complaint about our property/service or experience, you must contact us at firstname.lastname@example.org. We will take all reasonable steps to help you. It is only if you do this that we will have the opportunity to put matters right whilst your booking is underway.
If you are still unhappy after your stay a you have a complaint or claim that you wish to pursue, please write to us within 28 days of your return. Your complaint or claim will be investigated, and a full reply sent to you as soon as possible. As our investigations may involve obtaining information from overseas, it may take a few weeks.
Law and jurisdiction
Registrations and authorisations
Our VAT number is 02682620741
The full name of our company is The Fab Stay Ltd.
We are registered in Italy under registration number 02682620741.
Our registered address is Via Rubini N 12, 72100 Brindisi
You can contact us by email to email@example.com.
Complaints can be sent to firstname.lastname@example.org